Zella Host – Terms and Conditions
Effective Date: 17 September, 2025
These Terms and Conditions (“Terms”) govern the use of the services provided by Zella Host (“we,” “our,” or “Zella Host”), a web hosting company, to the individual or entity (“Client” or “you”) that purchases or uses our hosting services, including, but not limited to, domain registration, website hosting, and associated products or services (“Services”). By using our Services, you agree to comply with and be bound by these Terms.
1. Account Registration
To access our Services, you must complete the registration process by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.
2. Services Provided
Zella Host offers various web hosting services, including shared hosting, VPS hosting, domain registration, email services, SSL certificates, and other related services. Details of the specific Services, pricing, and terms for each can be found in the Service-specific sections on our website.
3. Usage Restrictions
You agree not to use our Services for:
- Illegal activities, including but not limited to hacking, phishing, or distributing malware.
- Distributing content that violates intellectual property rights or other proprietary rights.
- Spamming, sending unsolicited emails, or using our Services for other forms of abusive communication.
- Hosting content that is offensive, abusive, or violates public morals, including hate speech, pornography, or illegal content.
Zella Host reserves the right to suspend or terminate your account for violating these terms.
4. Payment and Billing
- All fees for Services are specified on our website. Payments are due in advance, and you agree to pay all applicable fees for the Services.
- Payments can be made via credit card, PayPal, or other accepted methods.
- Late payments may result in suspension or termination of your Services.
- You are responsible for providing current and accurate payment information. Zella Host is not liable for any interruptions of Service resulting from outdated or incorrect payment details.
5. Term and Termination
- Services are provided on a subscription basis. By subscribing to our Services, you agree to pay for the entire term of the Service.
- You may cancel your Services at any time through your account. No refunds will be issued for unused Services unless specified otherwise.
- Zella Host may terminate your account if you violate these Terms or fail to pay for your Services.
- Zella Host also reserves the right to suspend Services for maintenance, security, or other operational reasons.
6. Customer Support
Zella Host provides technical support for its Services. Our support team is available [insert hours of operation]. Support is provided through [email, live chat, phone, etc.] for issues directly related to our Services. We do not provide support for third-party applications or software.
7. Data Security and Privacy
Zella Host is committed to safeguarding your personal and business information. We use reasonable security measures to protect data stored on our servers. However, you are responsible for the security of your account credentials and any data stored on your website.
Please refer to our Privacy Policy link for more information about how we handle your personal information.
8. Service Availability
Zella Host does not guarantee 100% uptime. We strive for high availability but cannot be held liable for any downtime, loss of data, or disruptions caused by factors outside our control, including but not limited to hardware failure, software bugs, or network outages.
9. Indemnification
You agree to indemnify, defend, and hold harmless Zella Host, its affiliates, employees, and agents from any claims, liabilities, losses, damages, or expenses (including legal fees) arising out of your use of the Services or violation of these Terms.
10. Limitation of Liability
To the fullest extent permitted by law, Zella Host’s liability under any claim, regardless of the form of action, shall not exceed the amount paid by you for the Services during the 12-month period immediately preceding the event giving rise to the claim.
Zella Host is not liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or goodwill.
11. Changes to Terms
Zella Host reserves the right to modify or update these Terms at any time. You will be notified of any material changes via email or on our website. Your continued use of our Services after such changes will constitute your acceptance of the modified Terms.
12. Governing Law
These Terms are governed by the laws of Nigeria. Any disputes arising under these Terms will be resolved in the competent courts of [insert location].
13. Contact Information
If you have any questions about these Terms, please contact us at:
Zella Host Hq
info@zellahost.com
08102484972
14. Entire Agreement
These Terms, along with any additional policies or agreements referenced herein, constitute the entire agreement between you and Zella Host with respect to the Services and supersede all prior agreements, whether written or oral.
By using Zella Host’s Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
