Zella Host – Privacy Policy
Effective Date: 17 September, 2025
Last Updated: 17 September, 2025
Zella Host (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a. Personal Information
When you create an account or use our services, we may collect:
- Full name
- Email address
- Billing address
- Phone number
- Payment information (e.g., credit card details via secure third-party payment processors)
- Domain registration information (including registrant details)
b. Technical Information
We may collect technical data such as:
- IP address
- Browser type
- Device information
- Operating system
- Access times
- Pages visited
- Referring websites
c. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, track website usage, and support functionality.
You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We use your information to:
- Provide and manage our hosting and related services
- Process payments and billing
- Communicate with you about your account or services
- Send updates, alerts, or promotional messages (you can opt out anytime)
- Improve website performance and customer experience
- Comply with legal or regulatory obligations
3. Sharing of Information
We do not sell your personal data. We may share your data with:
- Service providers (e.g., payment processors, domain registrars, email delivery platforms) who assist us in delivering services
- Law enforcement or regulatory agencies if required by law or to protect our rights
- Business transfers, in case of a merger, acquisition, or sale of assets (you will be notified if your data is transferred to a new owner)
4. Data Retention
We retain your data for as long as your account is active or as necessary to:
- Fulfill service obligations
- Resolve disputes
- Enforce our agreements
- Comply with legal requirements
When data is no longer needed, we securely delete or anonymize it.
5. Security
We take data security seriously and implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your jurisdiction, you may have rights including:
- Accessing or correcting your personal data
- Requesting deletion of your data
- Withdrawing consent for marketing communications
- Objecting to certain processing activities
- Requesting a copy of your data in a portable format
To exercise your rights, contact us at info@zellahost.com
7. International Data Transfers
If you are accessing our services from outside [insert country], please note that your data may be transferred to and processed in countries where our servers or service providers are located. These countries may have different data protection laws than your own.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of such websites. We encourage you to review their privacy policies before providing any information.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal data from a child without parental consent, we will delete it.
10. Updates to This Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or through our website. The updated policy will be effective as of the “Last Updated” date at the top.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Zella Host Hq
Email: info@zellahost.com
Phone: 08102484972
